FAQ's
Find answers to your questions before joining a tour so that you can find out exactly what you want to know. If you have more question please feel free to reach us via contact us page.
Customized Travel Packages: Tailored itineraries for both domestic and international destinations to meet the specific needs and preferences of travelers.
Group Tours: Organizing and managing group tours, including religious pilgrimages like Umrah, cultural tours, and adventure trips.
Flight Bookings: Assisting with flight reservations for domestic and international travel, ensuring the best routes and prices.
Hotel Accommodations: Booking hotel stays ranging from budget to luxury accommodations, ensuring comfort and convenience.
Visa Assistance: Providing support for visa applications and processing for various countries, including specialized services for religious tours.
Travel Insurance: Offering travel insurance options to cover unexpected events such as trip cancellations, medical emergencies, or lost luggage.
Transportation Services: Arranging transportation, including airport transfers, car rentals, and local tour vehicles.
Corporate Travel Solutions: Managing travel arrangements for businesses, including conferences, meetings, and incentive trips.
24/7 Travel Support: Providing round-the-clock customer support to assist travelers with any issues or questions during their trips.
Specialized Tours: Organizing theme-based tours such as honeymoon packages, eco-tours, and heritage tours
Skynet Travels and Tours has been in the travel industry for 25 years, providing expert travel-related services and creating memorable experiences for clients.
You can contact Skynet Travels and Tours for assistance through the following methods:
1. Phone: Call our customer service team at +91 9334817320 for immediate assistance.
2. Email: Send us an email at info@skynettravels.in for inquiries, bookings, or support.
3. Website: Visit our official website skynettravels.in to fill out a contact form or chat with a representative.
4. Social Media: Reach out to us via our social media platforms, such as Facebook, Twitter, or Instagram.
5. Office Visit: Visit our office at during business hours for in-person assistance.
We are available to help you with all your travel needs and ensure a smooth and enjoyable experience.
Skynet Travels and Tours is located at Office Address . You can visit us during business hours for in-person assistance with your travel plans, or contact us through phone, email, or our website for any inquiries.
Yes, Skynet Travels and Tours offers both domestic and international travel packages. Whether you’re looking to explore destinations within your home country or travel abroad, we provide customized itineraries to suit your preferences and budget. Our services include flight bookings, accommodations, transportation, guided tours, and more, ensuring a seamless travel experience wherever you choose to go
Booking a trip with Skynet Travels and Tours is simple and convenient. Here’s how you can do it:
Online Booking: Visit our official website skynettravels.in, browse through our available packages or customize your trip, and complete the booking process online.
Phone Booking: Call our customer service team at +91 9334817320, and one of our travel consultants will assist you with selecting a package, customizing your itinerary, and finalizing your booking.
Email Booking: Send an email to info@skynettravels.in with your travel preferences, and our team will get back to you with options and guide you through the booking process.
In-Person Booking: Visit our office at Contact us where our travel consultants will personally assist you in planning and booking your trip.
Once your booking is confirmed, we will provide all the necessary details, including itinerary, payment instructions, and travel tips.
Yes, you can modify or cancel your booking with Skynet Travels and Tours after confirmation, but the policies and fees associated with changes or cancellations may vary depending on the specific booking and service providers involved. Here’s what you need to know:
Modification of Booking:
- Contact Us Promptly: If you need to make changes to your itinerary, contact us as soon as possible. We will do our best to accommodate your requests, such as altering travel dates, changing accommodations, or updating the number of travelers.
- Fees: Some modifications may incur additional fees, especially if changes are made close to the travel date or involve services that have strict cancellation policies.
- Availability: Changes are subject to availability, and we will inform you of any limitations or options available.
Cancellation of Booking:
- Cancellation Policy: Each booking comes with its own cancellation policy, which depends on the terms set by airlines, hotels, and other service providers. We will provide you with these details at the time of booking.
- Refunds: If you cancel your booking, any refund you are eligible for will be processed according to the cancellation policy. Please note that some bookings may be non-refundable or may have a partial refund depending on the timing of the cancellation.
- Cancellation Fees: There may be cancellation fees involved, which will be deducted from the refund amount if applicable.
To modify or cancel your booking, please contact our customer service team via phone, email, or in-person at our office. We will guide you through the process and inform you of any associated costs or conditions.
The payment process for booking a trip with Skynet Travels and Tours is straightforward and secure. Here’s how it works:
1. Initial Deposit:
- Booking Confirmation: To secure your booking, a deposit is usually required. The amount may vary depending on the total cost of the trip and the services included.
- Payment Methods: You can make the deposit via credit/debit card, bank transfer, online payment gateway, or in person at our office. We accept major credit cards and other popular payment methods.
2. Final Payment:
- Due Date: The remaining balance is typically due before the trip’s start date. The specific due date will be provided at the time of booking.
- Payment Reminders: We will send you reminders for the final payment to ensure there’s ample time to complete the transaction.
3. Payment Options:
- Full Payment: If you prefer, you can pay the entire amount upfront at the time of booking.
- Installments: Depending on the package and terms, we may offer installment options where you can pay in multiple installments leading up to the departure date.
4. Payment Confirmation:
- Receipt: Once the payment is processed, you will receive a payment confirmation and a receipt via email. This will include details of your booking and payment history.
5. Refunds:
- Cancellation: In the event of cancellation, any refunds due will be processed according to our cancellation policy. Refunds are usually issued through the same payment method used for the original transaction.
If you have any specific payment preferences or need assistance with the payment process, our customer service team is available to help.
Skynet Travels and Tours offers a variety of Umrah packages designed to cater to different needs and budgets. Here’s an overview of the types of Umrah packages we provide:
1. Standard Umrah Packages:
- Inclusions: Economy-class airfare, hotel accommodations close to the Haram, group transportation between cities (Makkah, Madinah, and Jeddah), visa processing, and guided religious services.
- Duration: Typically 7 to 10 days.
- Ideal For: First-time pilgrims and those seeking an affordable, straightforward Umrah experience.
2. Deluxe Umrah Packages:
- Inclusions: Premium-class airfare, 4 to 5-star hotel accommodations, private or semi-private transportation, visa assistance, guided religious services, and complimentary meals.
- Duration: Usually 10 to 14 days.
- Ideal For: Pilgrims who prefer added comfort and convenience during their stay.
3. Luxury Umrah Packages:
- Inclusions: Business or first-class airfare, 5-star hotel accommodations with direct Haram views, private transportation, VIP lounge access, visa facilitation, personalized religious guidance, and full-board meals.
- Duration: 12 to 15 days.
- Ideal For: Those seeking a high-end, luxurious pilgrimage experience with top-tier services.
4. Family Umrah Packages:
- Inclusions: Family-friendly hotel accommodations with suites or adjoining rooms, flexible travel dates, child care options, guided religious services tailored for families, and visa processing.
- Duration: Varies, typically around 10 days.
- Ideal For: Families traveling together, including those with young children or elderly members.
5. Custom Umrah Packages:
- Inclusions: Fully customized itineraries based on individual preferences, including choice of travel dates, accommodations, transportation, and additional excursions or tours.
- Duration: Flexible, based on the traveler’s schedule.
- Ideal For: Pilgrims with specific needs or who wish to personalize every aspect of their Umrah journey.
6. Group Umrah Packages:
- Inclusions: Group bookings with special discounts, shared accommodations, group transportation, visa processing, guided religious services, and complimentary group meals.
- Duration: Typically 10 to 15 days.
- Ideal For: Large groups, community organizations, or extended families traveling together.
7. Umrah Plus Tour Packages:
- Inclusions: Includes all features of the standard or deluxe Umrah packages, plus additional tours to historical Islamic sites in Saudi Arabia or extended stays in other cities like Dubai or Istanbul.
- Duration: 15 days or more, depending on the tour itinerary.
- Ideal For: Pilgrims who want to combine their Umrah pilgrimage with additional travel experiences.
All packages include comprehensive support from our team, ensuring a smooth and spiritually fulfilling experience. For detailed information or to customize a package, please contact us directly.
Yes, Skynet Travels and Tours can assist with visa processing for Umrah. Our services include:
Visa Application Guidance: We provide detailed instructions on the required documents and the application process for an Umrah visa.
Document Preparation: We assist with the preparation and verification of necessary documents, such as passport copies, passport-sized photographs, and proof of travel arrangements.
Visa Submission: We handle the submission of your visa application to the appropriate authorities, ensuring all forms and documents are correctly completed.
Tracking and Updates: We keep you informed about the status of your visa application and notify you once your visa is approved.
Support for Visa Issues: If any issues arise during the visa processing, we provide support to resolve them efficiently.
Our goal is to make the visa application process as smooth and stress-free as possible, allowing you to focus on your spiritual journey.
Preparing for an Umrah trip with Skynet Travels and Tours involves several important steps to ensure a smooth and fulfilling pilgrimage. Here’s a checklist to help you get ready:
1. Documentation:
- Passport: Ensure your passport is valid for at least six months beyond your travel dates.
- Umrah Visa: Obtain your Umrah visa through Skynet, and keep a copy with you.
- Travel Insurance: Arrange for travel insurance to cover medical emergencies and trip cancellations.
2. Financial Preparation:
- Currency: Exchange some currency to Saudi Riyals for use during your trip.
- Credit/Debit Cards: Inform your bank about your travel plans to avoid issues with card usage abroad.
3. Health and Safety:
- Vaccinations: Check if any vaccinations are required or recommended for travel to Saudi Arabia.
- Medications: Bring any personal medications you may need, along with a prescription if necessary.
- Health Check: Consult your doctor to ensure you’re fit for travel, especially if you have any pre-existing conditions.
4. Packing Essentials:
- Ihram Clothing: Pack the Ihram garments (white cloth for men and modest clothing for women) required for performing Umrah.
- Comfortable Footwear: Bring comfortable shoes for walking and performing rituals.
- Travel Items: Include toiletries, a reusable water bottle, a small first aid kit, and a travel guide or Quran for reading and prayers.
5. Spiritual Preparation:
- Learn Rituals: Familiarize yourself with the Umrah rituals and their significance. Skynet may provide resources or guidance to help with this.
- Prayers and Duas: Prepare spiritually by learning relevant prayers and supplications to recite during Umrah.
6. Travel Arrangements:
- Flight Details: Review your flight itinerary and make note of departure and arrival times.
- Accommodation: Confirm your hotel bookings and the address of your accommodations.
- Transportation: Review your transportation arrangements, including transfers between cities and airport pickups.
7. Communication:
- Emergency Contacts: Have a list of emergency contacts, including Skynet’s contact information, in case you need assistance during your trip.
- Local Contacts: If traveling with a group, know the contact details of your group leader or guide.
8. Miscellaneous:
- Mobile Devices: Charge your mobile devices and ensure you have international roaming or a local SIM card for communication.
- Luggage: Pack your bags according to airline regulations and ensure you have a lock for security.
By preparing these essentials, you’ll be well-equipped for a spiritually enriching and comfortable Umrah experience. If you have any specific questions or need further assistance, don’t hesitate to reach out to Skynet Travels and Tours.
Yes, you can customize your travel itinerary with Skynet Travels and Tours. We offer personalized services to tailor your trip according to your preferences and needs. Here’s how you can customize your itinerary:
1. Consultation:
- Initial Discussion: Contact us to discuss your travel preferences, interests, and any specific requirements you have for your trip.
- Personalized Recommendations: Based on your input, our travel consultants will suggest options and create a draft itinerary that aligns with your desires.
2. Customization Options:
- Destination Choices: Select the destinations you wish to visit, including any specific landmarks or attractions.
- Accommodation Preferences: Choose from a range of hotels or lodgings, from budget to luxury, based on your comfort level and budget.
- Activity Planning: Include activities and excursions that interest you, such as guided tours, cultural experiences, or leisure activities.
- Transportation: Customize your transportation preferences, including flight options, local transfers, and car rentals.
3. Flexibility:
- Travel Dates: Adjust your travel dates to suit your schedule, whether you prefer to extend your stay or modify departure and return times.
- Special Requests: Make special arrangements for dietary needs, accessibility requirements, or any other personal preferences.
4. Review and Finalize:
- Draft Itinerary: Review the customized itinerary we provide and make any necessary adjustments.
- Confirmation: Once you’re satisfied with the itinerary, we will finalize the details and proceed with booking all the components of your trip.
5. Ongoing Support:
- Pre-Travel Assistance: Receive guidance and support as you prepare for your trip, including visa processing, packing tips, and travel advice.
- During Your Trip: Access support from our team if any changes or issues arise during your travels.
Our goal is to ensure that your trip is perfectly suited to your preferences and provides a memorable and enjoyable experience. If you’re interested in customizing your itinerary, feel free to reach out to us to start planning your ideal travel experience.
Yes, Skynet Travels and Tours offers luxury travel options and VIP services for those seeking a premium and exclusive travel experience. Here’s what you can expect from our luxury and VIP services:
1. Luxury Travel Options:
- Premium Accommodations: Stay in 5-star hotels or luxury resorts with top-notch amenities and exceptional service, including suites and rooms with direct views of key attractions.
- Business or First-Class Airfare: Enjoy enhanced comfort and exclusive services with business or first-class flights.
- Private Transportation: Access private transfers, including chauffeur-driven cars or luxury vehicles for all your local and intercity travel needs.
- Personalized Itineraries: Tailor your travel plans with bespoke experiences, including private tours, exclusive access to attractions, and customized activities.
- Fine Dining: Experience gourmet meals at high-end restaurants or in-room dining with a focus on exceptional cuisine.
2. VIP Services:
- Airport VIP Lounge Access: Enjoy access to VIP lounges at airports for a comfortable and stress-free experience before your flights.
- Dedicated Concierge Service: Receive personalized assistance and support throughout your trip from a dedicated concierge team.
- Exclusive Guided Tours: Benefit from private or small-group guided tours with expert guides for a more intimate and informative experience.
- Special Arrangements: Request special arrangements for events, celebrations, or personal preferences, such as private dinners or exclusive entertainment options.
- 24/7 Support: Access round-the-clock support for any needs or issues that may arise during your travels.
3. Customizable Luxury Packages:
- Tailored Experiences: Work with our team to create a custom luxury travel package that includes all the elements of your ideal trip, from high-end accommodations to exclusive activities.
- Flexible Options: Adjust the components of your package to suit your preferences and schedule, ensuring a truly personalized luxury experience.
If you’re interested in exploring our luxury travel options or VIP services, please contact us directly. We’ll be happy to assist you in designing a luxurious and unforgettable travel experience.
Yes, Skynet Travels and Tours offers a loyalty program for frequent travelers. Here’s an overview of what our loyalty program includes:
1. Loyalty Points:
- Earn Points: Accumulate points with each booking, which can be redeemed for discounts on future trips or other rewards.
- Bonus Points: Receive additional points for booking multiple trips, referring new clients, or participating in special promotions.
2. Exclusive Discounts:
- Member Discounts: Enjoy exclusive discounts on travel packages, accommodations, and other services as a member of our loyalty program.
- Special Offers: Access to limited-time offers and promotions reserved for loyalty program members.
3. Priority Services:
- Priority Booking: Benefit from priority booking services for popular destinations and high-demand travel dates.
- Dedicated Support: Receive personalized assistance and priority support from our customer service team.
4. Tiered Membership Levels:
- Bronze, Silver, Gold, and Platinum Tiers: Different levels of membership with increasing benefits and rewards based on your travel frequency and loyalty.
- Enhanced Perks: Higher tiers offer enhanced perks such as complimentary upgrades, exclusive experiences, and additional loyalty bonuses.
5. Special Recognition:
- Anniversary Rewards: Celebrate your membership anniversaries with special gifts or additional rewards.
- Personalized Offers: Receive tailored offers and packages based on your travel history and preferences.
6. Exclusive Events:
- Invitations: Gain access to exclusive events, travel seminars, or networking opportunities organized by Skynet.
To join our loyalty program or learn more about the benefits and rewards available, please contact us directly. We’re committed to recognizing and rewarding our frequent travelers for their continued support and loyalty.